Terms and Conditions

We have tried to make our Terms and Conditions very simple so as to feed you with all information that we possibly can regarding online and in store sales so that you can understand the whole process. Please take a minute to read these terms . Purchasing any product from us means you have accepted our terms and conditions. Please check from time to time for any updates on the terms.

Prices and Payments

All our prices are in Tanzanian Shillings. The total cost of your order will be the price of the products you will order plus any other delivery charge if applicable or any other optional service that you may have chose like installation services and so. The delivery charge will be based on your location if its more farther than the store then higher delivery charges will be charged.

Your order will be processed and you will receive an email with your invoice which you will have to pay with the available payment options for the order to be processed and delivered to you. Payments options available include Tigo Pesa, M-Pesa and Airtel Money. For smaller or lower priced items we do accept Cash on Delivery. Cash on delivery will give you the option to pay once its delivered to you.

Delivery Options

You will be able to find more about our delivery services by looking in our delivery section.

Missing or Incorrect orders

Incase you have received an incorrect or missing items in your order please do contact us asap within 24hrs via our contact form or give us a call 0657333336.

Refund Policy

For our Refund Policy please check the Refunds page.

We cannot refund:

  • If you return to the store without a proof of purchase.
  • You have broken the seal of a CD, memory cards, software and other products.
  • If the seal of a software Product Activation key has been partially damaged or stripped.

 

This Website

We own the trademarks, copyright and all other ip rights in terms of content of the site and materials, which you may use only for educational purposes and not for commercial use. Any other reproduction and use of our content is strictly prohibited in Tanzania.

Privacy Policy

When you are browsing, this website might collect small identification and purchase behaviour in order to serve you better when you come back as a returning customer. No personal identification information is stored on our cookie data.

However all browsers have the option to disable cookies for certain websites if you wish to do so. But by doing so this will stop the functionality of this site and you will basically be unable to buy through the website, but you can always come to visit our shop at City Mall if its a better experience for you.